It's not just between Marketing and Sales
Sure, the relationship between Marketing and Sales is important.
But it's not the only one that counts...
Never forget:
● The hand-off between Sales and Implementation
● The importance of introducing Success early
● Re-involving Marketing based on the way the deal progresses
● The tight integration between Product and Go-to-Market
● Being aligned across teams on a long-term plan for the customer
This list could go on. Instead I'll leave you with this:
Be decisive when it comes to friction and gaps in the customer journey.